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All Case Studies
Campaigns / NGO & Government Communications

Glowmax International Digital Campaigns

Digital Communications Manager

TimelineSeptember 2018 - September 2021 (3 years)
StatusCompleted (role ended)

The Challenge

Provincial government development projects in Khyber Pakhtunkhwa needed effective digital communications to reach target audiences - youth, educators, community leaders - while operating within strict government communication protocols. The challenge was translating bureaucratic program objectives into engaging digital content without violating clearance procedures, while also measuring real impact in a context where government projects rarely track digital metrics.

The Strategic Approach

Data-driven optimisation within bureaucratic constraints. Key elements: Targeted LinkedIn and Facebook campaigns with audience segmentation; Structured performance tracking using Google Analytics and SEMrush; Iterative creative testing and ad spend optimisation; Training government teams on digital tools to build internal capacity; Focus on qualified lead generation (not vanity metrics like likes/follows).

Implementation & What Was Built

  • 20+ digital campaigns across multiple government projects
  • LinkedIn and Facebook campaigns targeting qualified lead generation
  • Digital communications for public initiatives including Peshawar Zoo and Peshawar Metro Bus Rapid Transit (BRT)
  • PR and digital communications training for 12 provincial government trainees
  • Performance tracking and reporting frameworks

Measurable Outcomes

Qualified leads increase+45%Targeted campaigns + audience segmentation
Cost-per-lead reduction-30%Ad spend optimisation + creative testing
ROI improvement1.8xAcross all digital initiatives
Government trainees trained12Digital communications and PR
Campaigns executed20+Over 3-year period

Qualitative Impact

  • First time many of these government projects tracked digital ROI
  • Proved that journalism-developed skills transfer to organisational communications
  • Navigated complex government approval processes while maintaining campaign effectiveness

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